The very purpose of this post is
simple: listen to this TED guy for the next 20 minutes and spend less than 3
minutes reading mine (or skip all the paragraphs altogether but
please do leave your comments below, much appreciated Folks J).
There are many interesting points
that William Ury brought throughout this talk, especially the new perspective
of conflict. He called the concept the Third
Side. The idea is to bring mediation between two parties in disagreement. This
third person should be able to view and assess the situation in an objective,
unbiased manner (to do so it is advisable that he/she have no personal gain in
the matter). At some point we might be the one in conflicts, therefore needing
a mediator, but in other occasion we are expected to take the role of the third
side.
But what kind of solution is
expected from the third side? How to deal with the disagreements? We can learn
a few tips from the book William Ury wrote: Getting
to Yes. In this book about art of negotiation, he proposed a concise method
consisting of several points:
1.
Separate
the people from the problem
2.
Focus
on interest, not positions
3.
Invent
options for mutual gain (win-win solution)
4.
Insist
on using objective criteria
Still a bit too abstract? Well, reading the actual
book might help: http://www.nine-iq.net/library/files/materials/EN%20-%20GETTING%20TO%20YES.pdf
There
are many types and sources of conflicts out there, be it in workplace, school,
or family. I believe that no matter how difficult our positions, no matter how
hurt we are, we still have the choice to be the catalyst of peace.
“Am I not destroying my enemies when I make friends of them?”
Abraham
Lincoln
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