Thursday 22 November 2012

Reflection on the Learning & Oral Presentation

It’s been a colorful journey in ES2007S class for the past four months. It was a course about professional communication and yet I learn more about myself throughout the process, an eye-opener self-discovery.  
There is this classification of learning styles that comprises of visual, auditory, and kinesthetic (VAK), developed by Neil Fleming. I believe that at some point of our lives, most of us have encountered this concept and have ourselves tested to recognize our learning styles. By adopting the methods that are coherent to our sensory prowess, we can capture information more effortlessly and naturally, making learning process more effective and efficient. So I did my paper test in VAK around six years ago and had myself in auditory-visual category. The problem with questionnaire test was that the questions tends to be obvious, and so I answered either based on the way I was educated (most schools emphasize on auditory-visual teaching), or the way I wanted the result to be (no one wants kinesthetic, it is too tiring to keep moving while studying).  However, through activities and tasks in ES2007S module, I rediscovered my true position, and probably will change the way I do things in the future.
A particular assignment in ES2007S really changed the way I thought about myself: oral presentation.  It is an intensive multi-tasking that requires deep concentration in all sensory and motoric parts in the body. During oral presentation, we continuously extract information and words from memory as we speak, we observe the audience and capture the situation to give proper responds, and our facial expressions and gestures have to be coherent with the words and the context we communicate.
The conventional methods that I used for presentation consist of making an outline, memorizing the keywords (or sometimes scripts for really strict and important occasions), and finally practice speaking to myself or to my teammates. Nevertheless, every practice I would use different sentences, forget some parts, and sometimes loss the flow altogether. I realized something was amiss. Either I was born a bad communicator or I had been using unsuitable methods. I chose to believe the later. I looked back at the learning types and set them in the context of oral presentation. After all, the oral presentation also requires retaining and recalling information, knowledge, and experience. I found that the reasons I couldn’t performed optimally using conventional methods was because I am a visual-kinesthetic type, not audio-visual as I had believed.  
Basically, several things might happen when I am presenting: 1) my brain capture is more receptive to visual information than auditory memory, I capture audience’s gesture and my brain involuntarily use most of its capacity to process it, I got distracted and can no longer listen to myself nor recall the words out of my mind, and so I stutter; 2) looking at the slides and charts gains me more fluency in speaking, with the setbacks of losing engagement and connection with the audience; 3) hand and body gestures move spontaneously preceding the words coming from my mouth. Sometimes they help me focus in that moment, but sometimes they also overwhelm my speech that they might distract the audience.
Since the last oral presentation about the group proposal, I have been trying various methods to improve the level of fluency and confidence in presenting.  The one that work best for me is the concept introduced by Joshua Foer from TED (http://www.youtube.com/watch?v=U6PoUg7jXsA). The idea is to make the presentation outline more visual. Therefore, what I am extracting from memory during presentation are pictures, moving imaginations, not words and sounds. I tried this during my TR3001: Product Development presentation last week. When explaining the components of the product: pottery wheel generator, I really pictured the electricity running from one element to the other. As the result I felt more relax, eloquent, and engaging while presenting. There is still much work to perfect my techniques. There is tendency to revert back to the old ways. I need more practices to be creative and bizarre for the mental images to work better, but I know I am now in the right path.

Monday 5 November 2012

Intercultural Communication


“When in Rome, do as the Romans do”. This proverb is probably the most basic advice anyone can get about social and cultural integration. Its conciseness and profound wisdom have confounded me for quite a while. The form of cultural adaptation that the proverb suggests is advantageous in many ways: it avoids misunderstandings, builds good first impressions, helps to find common grounds faster, and therefore promotes effective communication.  The question that I have been asking myself is: what would be the other ‘Romans’ and how to know what do they do?

These questions led me to the idea of cultural behaviours classification. While stereotyping has been shunned by society for various political reasons, for me it remains neutral as how Daniel Kahneman, winner of the Nobel Prize, sees it too. If we can have a classification tree like the taxonomy, maybe it will change the way that we see cultural diversity. Finding common backgrounds will be easier, diversity will be more appreciated, and preserving tradition will be more meaningful. It is always interesting how a premature idea like this will develop.

We need starting points in classification, just like how taxonomy starts with six kingdoms (animalia, plantae, fungi, etc). These starting points must not be too general but able to classify the majority of the people. The first attempt started few years back when I was still in Jakarta, Indonesia. Indonesia is a country where the constitutions require a citizen to have a belief so I thought it would make sense to group people based on the constitutionalized religions: Muslims, Hindus, Buddhist, and Christians. This classification was very appealing in many ways, partly because the nature of religion that already set the majority of personal values, norms, and traditions for its followers. In other words, by having some knowledge about the four main religions and knowing what religion a person holds, I could take a solid guess the what the person eats or cannot eat, the day and time suitable for meetings, how to greet the person, and many other expected behaviours. It all went well until I arrived in Singapore in 2008. The revelations came to me that it is not uncommon that a person doesn’t hold a religion, and that the same religion may have various denominations. But the main reason that the classification is a bit impractical is that religion is not something I can see on a person face.  It is also personal. Some might be offended by being asked about their religion. Therefore, it was probably not the best idea to start the classification with religion.

I would really like to share the idea of cultural classification based on racial diversity, the interesting advantages it has, and the problems in faces at the bottom of the tree. However, I am well aware that I have passed the word limit so I have to end this post here. If you have various useful methods for intercultural classification and communication please do share with me.

Sunday 16 September 2012

Application Letter & Resume




16 September 2012

To:
Pfizer Asia Pacific Pte Ltd

APPLICATION FOR PROCESS ENGINEERING

Dear Sir/ Mdm

I am writing to express my interest in the position of Process Engineering offered by Pfizer Asia Pacific PTE LTD. I would like to apply for Process Engineering in your company.

I am a year 4 student pursuing a Bachelor of Engineering (Major in Chemical Engineering) from National University of Singapore (NUS). Apart from academic pursue, I am also active in Student Co-Curicular Activities Clubs.

I would like to outline my personal qualities and attributes that I can offer to your company, and they are:
- Quick learning abilities
- Strong leadership, communication, and teamwork skills
- Proactive,responsible, self-motivated, meticulous,and punctual

Based on my qualities and keen interest in project and process engineering, I believe that I can give positive contributions to your company. If you need any additional information regarding my qualifications, you can contact me via e-mail at "xxxxxx@nus.edu.sg" Thank you in advance for your time and kind consideration.


Yours faithfully


Gregorius Ivan




Name:       Gregorius Ivan
DOB:        XXXXXXXXXXX
Identification No: XXXXXXX
Race:        Chinese
Religion:  Christian






Contact number:XXXXXXXXXXXX
Email: XXXXXXXXX@nus.edu.sg
Address: XXXXXXXXXXXXXXXXXX

EDUCATION

National University of Singapore
·         Currently pursuing a Bachelor of Engineering (Chemical)
·         Expected date of graduation: June 2012


Aug 2008 to present
SMAK 1 BPK PENABUR JAKARTA
·         Equivalent A level

2005 to 2008
Kolese Kanisius JAKARTA

2002 to 2005


CO-CURRICULAR ACTIVITIES




Kent Ridge Hall

Table Tennis, Member
Volleyball, Member



2008 to 2010
2010 to 2011

Choir, member
Chingay 09/10, Engineer
Infotech, member, programming

NUS
NUS Harmonica Orchestra, Executive Committee
VCF Indonesian Ministry, Executive Committee
NUS Choir, Member
NUS Electronic Music Lab, Member
2008 to 2011
2009 to 2010
2008 to 2009


2009 to 2010
2010 to 2011
2009 to present
2011 to present
IT SKILLS AND LANGUAGES

·         Proficient in Microsoft Offices (Word, Excel and PowerPoint, Visio)
·         Basic Matlab Programming
·         Aspen Hysys
·         Fluent in English and Indonesian


WORK EXPERIENCE

TOTAL Petrochemical SEA PTE Ltd
Industrial Attachment to HSSEI & Project Process Engineering Dept.





July 2011 to Jan 2012





Saturday 1 September 2012

The Eighteenth Camel




The very purpose of this post is simple: listen to this TED guy for the next 20 minutes and spend less than 3 minutes reading mine (or skip all the paragraphs altogether but please do leave your comments below, much appreciated Folks J).



There are many interesting points that William Ury brought throughout this talk, especially the new perspective of conflict. He called the concept the Third Side. The idea is to bring mediation between two parties in disagreement. This third person should be able to view and assess the situation in an objective, unbiased manner (to do so it is advisable that he/she have no personal gain in the matter). At some point we might be the one in conflicts, therefore needing a mediator, but in other occasion we are expected to take the role of the third side.

But what kind of solution is expected from the third side? How to deal with the disagreements? We can learn a few tips from the book William Ury wrote: Getting to Yes. In this book about art of negotiation, he proposed a concise method consisting of several points:

1.       Separate the people from the problem
2.       Focus on interest, not positions
3.       Invent options for mutual gain (win-win solution)
4.       Insist on using objective criteria

Still  a bit too abstract? Well, reading the actual book might help: http://www.nine-iq.net/library/files/materials/EN%20-%20GETTING%20TO%20YES.pdf

There are many types and sources of conflicts out there, be it in workplace, school, or family. I believe that no matter how difficult our positions, no matter how hurt we are, we still have the choice to be the catalyst of peace.

“Am I not destroying my enemies when I make friends of them?”
Abraham Lincoln 

Sunday 26 August 2012

Connecting People (not Nokia)


I always find human communication a very fascinating subject.  We are the only species on earth known to have developed such a complex language in our communication process. Average people use 10,000 vocabularies, compared to dogs that only understand 250. Our communication has evolved to be more than just a survival tool. It is no longer just a necessity, it becomes our identity.   

Most of the theories and models out there define communication as transferring process. The object: information is exchanged between subjects: speakers and listeners.  By this definition, the main objective of communication is therefore to copy information (the ideal condition when the listeners get exactly what the speaker tells). While there is really nothing wrong with this concept, I prefer a more abstract but appealing way to see communication: that to communicate is to connect. By looking at this perspective, the consequence of failing communication is failing in relationship (it is applicable to social relationship, such as husband-wife, and also professional relationship, like buyer-seller, superior-subordinate). Communication also has a growing process: an effective communication will result in strong connection, and the more you connect the more efficient your communication (the conversation is no longer restricted by limited vocabs and knowledge).

Effective communication skills help us in connecting to other people. They are like tools and blueprints to build a robust bridge across the river. Using unsuitable tools will only result in more labor or even a failing bridge. While systematic approach provided by books and lectures might help in some way, the heart of communication profoundness can be seen in good advertisements. You know it is a good advertisement when you feel natural to have Coke with your Happy meals. When the connection is well built, the communication process can be effortless, spontaneous yet subtle.